Do you store message bodies?

Treat SMS as sensitive. Keep PII out of templates where possible and follow your own retention policy in your systems.

Banking

Banking and fintech SMS: OTP and transaction alerts

Banks and wallets send high-trust SMS: login OTP, transfer alerts, card notifications. Delivery speed and Sender ID recognition are critical.

Generate OTPs in your core, send via API, store delivery IDs, and limit retries. Sub-accounts help separate environments.

Do you store message bodies?: Treat SMS as sensitive. Keep PII out of templates where possible and follow your own retention policy in your systems.